You can use In-Place eDiscovery in the Exchange admin center (EAC) to search for missing items. You need the Mailbox Import Export RBAC role before you can do this procedure or procedures. Step 2: Search for and recover missing items Using PowerShell to manage deleted items Step 1: Connect to Exchange Online PowerShellįor instructions, see Connect to Exchange Online PowerShell. Under More actions, click Recover deleted items.Įnter values for each or either of the filter criteria from the drop-down lists. Select the mailbox for which you want to recover deleted messages, and click on the display name. In the new EAC, navigate to Recipients > Mailboxes. Use new EAC for recovering deleted messages For detailed instructions, see Recover deleted items in a user's mailbox - Admin Help. The user will use this PST file to restore the deleted messages to their mailbox. You can also use the GUI-based In-Place eDiscovery tool to find and export deleted items to a PST file. This article focuses on using PowerShell to recover deleted items in a user's mailbox. Search criteria: Criteria include sender or recipient, or keywords (words or phrases) in the message. For details, see Create a discovery mailbox. If necessary, you can create additional discovery mailboxes. In Exchange Online, a discovery mailbox is also created by default. Exchange Setup creates a default discovery mailbox. Target mailbox: This is the discovery mailbox in which messages will be recovered. Source mailbox: This is the mailbox being searched. To search for and recover items, you must have the following information: For more information, see Enable or disable single item recovery for a mailbox. In Exchange Server, single item recovery is disabled when a mailbox is created. In Exchange Online, single item recovery is enabled by default when a new mailbox is created. Single item recovery must be enabled for a mailbox before the item you want to recover is deleted. See each procedure for its permissions information. Procedures in this article require specific permissions. What you need to know before you begin?Įstimated time to complete: 15-30 minutes. When these recovered messages are back in the deleted folder, you should then move important ones back to the inbox or personal folders as the Deleted folder gets cleaned out from time to time.In addition to using this procedure to search for and recover deleted items (which are moved to the Recoverable Items\Purges folder if either single item recovery or litigation hold is enabled), you can also use this procedure to search for items residing in other folders in the mailbox and to delete items from the source mailbox (also known as search and destroy). If you don't see the deleted messages that you wanted, it means they are permanently lost.
This will attempt to recover as many messages as possible and put them in your Deleted folder. At the bottom of the window, click recover deleted messages. When using the web-based version of Outlook, if you need to recover an email that might have been accidentally deleted from your inbox, you can go to the left pane of the window, click the Deleted folder. When recovered, these messages go back into the Inbox.
When found, select it, and then click Recover.
The search function can be used to locate the message. If the message is not in the Deleted Items folder then right-click Deleted Items, and then click Recover deleted items. To recover it (along with all the messages it contains), right-click the deleted folder, click Move, and then choose a folder to move it to. Deleted folders will appear in Deleted Items as a sub-folder.